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Q28 - Whatever Happened to Customer Service? and Thoughts on Customer Service AND The Best Of The Best

Machine Design, Penton Publishing, Cleveland, Ohio, USA
December 8, 2005 -- Pages 124-128 and Page 129

This article celebrates extraordinary customer service efforts by the personnel of Amherst Technologies, Brush Controls, Georgia Automation, Florida Sheet Metal, James Spring & Wire Co., Cummins, Brycoat, and Cognex. Every year a panel of Machine Design judges chooses among multiple nominees to select the most customer-friendly companies. Bradford L. Goldense, CEO of Goldense Group, Inc. was a panel judge in 2005.

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