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A6 - Quality Function Deployment: The 80-20 Rule

Design News, Cahners Publishing, Newton, Massachusetts, USA
December 20, 1993 -- Page 150

QFD has been available to industry for many years. It provides equally for customer requirements, design capabilities, process capabilities and competitive analysis, but takes a long time to implement. The article discusses its benefits and costs, and suggests a rule for usage.

Download this complimentary paper.

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